Service Request Form

Your Details

Instrument Information

Fault Description*

I will ship to Scitek for inspection and repair. Please note a minimum assessment fee of $180 applies if repairs are not approved or replacement instrument purchased.*
YesNo

I require onsite service by a Scitek engineer. Please note assessment and travel charges apply. Our engineers will contact you for a quotation prior to the site visit.*
YesNo

Please call me to discuss my inquiry.*
YesNo

Is it an electrical component issue ?*
YesNoOther

If not electrical component issue [No or Other to question above], please fill in the DECONTAMINATION DECLARATION form below

Decontamination Declaration

For Occupational Health and Safety of our team members, it is necessary that all devices serviced by Scitek Australia Pty Ltd must be safe for handling. If your instrument has been in contact with hazardous material (i.e. biological, bacteriological, virological, chemical or radioactive) please specify the substances your instrument was exposed to - and, where required what decontamination procedure was used.

Please download the document attached below, and re-upload once complete
Document : Download Health and Safety Form

(Rename file "Health and Safety Form - date")

Shipping Information

Please send your shipments to:

Scitek Address : 4/12 Chaplin Dr, Lane Cove NSW 2066, Australia

For shipping instructions please download this file :
Shipping Instructions : Shipping Instructions